What Happens When My Leak Sensor Identifies a Leak?
A leak sensor is designed to detect possible water leaks to protect you, your home, and your neighbors from water damage. In the event of a water leak, you will receive an email and text alert stating a leak was detected and that a work order will be automatically created for your community maintenance team to address the leak.
When you receive this email and text, we recommend checking your leak sensor to confirm a true leak is in progress. If the leak sensor was triggered by something other than a true leak (such as spilling water near the sensor), you can tap the False Alarm button in the email to cancel the work order.