Change Sign In Preferences and View Privacy Policy

To view the Privacy Policy or your Sign In Preferences, you will first need to log in to your SmartRent App, then proceed with the following steps based on the device you are using. 

 

For Android devices

1. Tap on the three stacked lines on the top left of the screen stacked_lines.PNG

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2. Click on Settings 

Settings_Android.jpg

3. Tap on Log in & Security 

 Login_and_Security_Android.jpg

4. In this section you will find our Privacy Policy (which can also be found here), as well as your Sign In Preferences

 Security_Android.jpg

5. Once you click on Sign In Preferences, you can adjust if you would like the app to automatically sign you out after 5 minutes, or if you would like to stay signed in. We recommend you opt to stay signed in if you have a password or some other security measure already on your phone, since the app does allow you to lock/unlock your front door. The Fingerprint Login option will only be listed on phones that support this feature (for more information on Fingerprint Login click here

Security_Android.jpg

For iOS devices 

1. Tap on More in the bottom right-hand corner of your phone screen More_Tab_-_iOS.PNG

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2. Click on Settings 

Settings_iOS.png

3. Tap on Log in & Security 

 Login___Security_iOS.png

4. In this section you will find our Privacy Policy (which can also be found here), as well as your Sign In Preferences 

 Image_from_iOS.jpg

5. Once you click on Sign In Preferences, you can adjust if you would like the app to automatically sign you out after 5 minutes, or if you would like to stay signed in. We recommend you opt to stay signed in if you have a password or some other security measure already on your phone, since the app does allow you to lock/unlock your front door. The Fingerprint Login option will only be listed on phones that support this feature (for more information on Fingerprint Login click here

 SecurityiOS.png

If you have any additional questions, please contact our support team via email at [email protected], by phone at (844) 479-1555, or live chat us in the mobile app.