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Welcome Neighbors

Modern Homes for Modern Renters

Why SmartHom™ by Trinity?

The Smart Life

Smart home automation makes life easier. Take control of your schedule and let automation do the work for you. Save time by creating a scene that turns off all your lights and locks your door when you leave. Conserve energy and save money by creating schedules for when you’re not home. Let smart home technology provide the convenience, comfort and control you deserve.

Smart Family

Our Ecosystem

Integrations and interoperability is the cornerstone for our successful ecosystem of connected smart devices. We have carefully vetted and selected trusted and reliable third-party products to further enhance the SmartRent platform and offerings. We are also active participants in the industry events, associations and trade organizations to keep relevant knowledge at hand.

Community Access

Resident Amenities

Simplify your life! Whether you are at home or halfway around the world, you can connect to all your smart home devices through one easy mobile app.

  • Create digital access codes for your guests
  • Remotely lock or unlock your door
  • Set and change your thermostat settings
  • Add scenes to streamline your daily routine
  • Automate your schedule to save money
Resident Amenity

The Resident Experience

We have curated a best-in-class app experience for residents living in SmartRent-powered communities. Once installation is complete, you’ll receive full access to all of the smart devices with no setup required!

  • Climate

    Monitor, control and save energy from anywhere in the world

  • Access

    Create access credentials for your family and guests

  • Scenes

    Create simple one-click actions to streamline your routines

  • Automation

    Set up recurring routines for full automation to save time and money

  • Activity

    Monitor access, energy usage and more from a single platform

  • Schedule

    Set up recurring guest access, scenes or routines to simplify your life

Learn More
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  • Climate

    Monitor, control and save energy whether at home or on the road.

  • Access

    No more physical keys! Create codes for your guests!

  • Scenes

    Create simple 1-click actions to streamline your routines.

  • Automation

    Automate recurring routines and go hands-off.

  • Activity

    Monitor access, energy usage and more from a single platform.

  • Schedule

    Setup recurring guest access, scenes or routines to simplify your life.

Your Smart Apartment

72 Welcome Home. Playing “Good Evening” scene. REC
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Smart Apartment

Take a Tour!

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Door Lock

Smart locks offer a completely keyless entry. Use access credentials or your app

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Thermostat

Remotely turn your air conditioning on/off or set a schedule to save money

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Lighting

Control the lighting from your phone for a more energy efficient home

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Camera

Make sure Fido isn’t jumping on the couch while you’re at work!

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Voice Assistant

Connect your favorite voice assistant to all of your devices

Your Privacy and Security Matter

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Your Data is Private

Keeping your information private is our top priority. SmartRent is committed to protecting the security of your personal information. Rest assured we do not sell your data. To anyone. No matter how nicely they ask.

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Your Data is Secure

We work hard to earn your trust with your personal information. We encrypt our connection using ciphers compliant with industry standards to keep your data secure. We also keep up to date on any security incidents so we can update our software in order to combat any threats.

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Your Home is Safe

We acknowledge that keyless entry can seem insecure, but we assure you we are not sharing your access credentials with property management or anyone else. In the event your access code does not work, our support team is highly trained to ask qualifying questions to make sure it really is you asking for assistance in entry. We do not share any data over the phone or chat; you will be the one to provide this information.

FAQ

Learn more about our software, data and security policies.

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The Installation Process

Index

  1. Pre-Installation
  2. Installation Process
  3. Post Installation

Helpful Links

Download the SmartRent app:

Help & Contact Links

Pre-Installation
  1. Your community director will communicate when SmartRent will be onsite to upgrade your home.
  2. Prior to installation, SmartRent will host an informational resident event. We will provide an overview of the devices being installed in your home. This is a chance to speak with us directly and ask any questions you may have. Check with your community director on when your resident event will occur.
  3. You will be given a 48-hour notice prior to your home's installation. In general, installation hours are between 9am and 6pm.
  4. You are not required to be home during the installation.
Relevant Links

Download the SmartRent app:

Installation Process
  1. Upon arrival, we will knock to see if you are home. If there is no answer, we will unlock the door and begin the installation.
  2. Since each property is different, we will be installing one or more of the devices below depending on building and community need. Models of each device will vary.
    1. Smart Lock: We will be removing the current deadbolt lock from your front door and installing a smart lock. Learn how to use your smart lock.
    2. Thermostat: We will replace your current thermostat with a smart thermostat. Learn how to use your thermostat.
    3. Dimmer Switch: This will allow you to set preferred lightning in your home. We suggest setting up scenes to get the most out of your dimmer switches.
    4. Leak Sensor: The leak sensor(s) is a discrete water detection device that fits under or near any appliance that would be susceptible to leakage and water damage.
    5. Hub: This device communicates with the other devices installed in your home and sends data to our mobile app. Without the hub, you will not have access to the app. Learn more about the hub and how it works.
  3. The hub will be plugged into your WiFi router via our provided ethernet cable. Plugging the hub into your router directly does NOT have any negative effects on the performance of your internet. This is simply to enhance the speed of the signal and provide an optimal experience for you via the SmartRent mobile app.
  4. We strongly suggest having the hub plugged into your router via ethernet for the best smart home experience.
  5. Once our team has finished installing your new smart devices, you’ll receive an email inviting you to create your SmartRent account.
  6. Once invited, you will receive:
    1. A welcome email which will walk you through downloading the SmartRent app and creating a password to log into your SmartRent account.
    2. A text and email with your new smart lock access code credentials. This is your personal access code. Do not share it with others.
  7. You’re all set! Your devices will be shown in the mobile app and our desktop site (control.smartrent.com, using the same login information as the app). You can now begin to use the SmartRent app to control your smart devices from anywhere!
Relevant Links

Download the SmartRent app:

Learn about your new smart devices

Post Installation
  1. If you need assistance, the SmartRent installation team will be on site throughout the project to help answer any questions.
  2. You can also contact support via phone, email or using the in-app chat:
Relevant Links

Visit the Knowledgebase to learn more:

*Not all features are available or supported in every property.