Self-Guided Tours

Lease Smarter with Self-Guided Tours

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Let prospects find their next home on their own schedules, so your team can meet occupancy goals more efficiently.


What is Self-Guided Tours?

Self-Guided Tours (SGT) is a SmartRent solution that allows prospects to tour a home on their own time, with no on-site staff needed. SGT works without requiring prospects to download an app and can expand your schedule for available showings—even allowing for multiple showings at once.

Impress prospects with the ultimate touring experience

Empower prospects to guide themselves from initial contact to online application submission.

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Give prospects control and convenience

Provide flexible showing hours and make it easy for prospects to self-navigate tours with an interactive map.

Maximize tours, minimize hassle

Offer multiple tours simultaneously—no app download or on-site team required.

Automate secure access

Reduce fraud risk by ensuring prospects are real people through quick, automated ID verification.

Access actionable data

Garner valuable insights into your prospects’ needs and wants.

Activate a well-oiled, automated touring machine

Welcome to effortless leasing that covers all your bases.

Secure tours without staff assistance

Once a prospect’s identification and location are verified, they are provided an access code at the time of their tour.

Automated access codes

After a prospect completes a self-guided tour, the PIN code they used is automatically invalidated.

Personalized follow-up

After their tour SGT prompts prospects to (1) “apply now,” (2) contact the leasing office or (3) offer feedback or (4) schedule a new tour.

Tailor the best smart configuration for your community

Connect smart locks, lockboxes and more with our cloud-based Self-Guided Tour platform. It makes touring convenient for prospects, and it’s so easy to install and get up to speed.

Explore our hardware selection

Smart makes everyone’s lives better

Meet occupancy goals

Extend leasing hours and offer multiple tours simultaneously.

Centralize leasing and maximize staff efficiency

Schedule and host property tours continuously, on a single platform, no site team required.

Decrease operational costs

Lease more quickly without increasing payroll.

“This is a great opportunity for us to really provide what the customer wants. And, with the possibility of having five tours going on at the same time and what that means for our ROI, I just can’t say enough great things about what I see for the future.”

Kelly Johnson,

Vice President of Marketing

MC Residential Communities

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Self-Guided Tours' top features

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App-free touring solution

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Automated geofencing for tours

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Instant electronic ID verification

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Customized messaging

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Complimentary community site map

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Post-tour surveys

Harmonious integrations for uninterrupted workflows

Our solutions integrate with the most popular PMS and CRM systems. No need to master another software platform—stick with what your staff already knows.

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Let us help you operate smarter.

Experience SmartRent solutions in action for yourself and see how our technology can help you streamline operations, improve site team efficiency, and elevate the resident experience.

Frequently Asked Questions

SmartRent's self-touring solution reduces the time and resources required for leasing, while offering prospects a personalized, low-pressure experience, and increasing tour volume and overall occupancy rates.

Self-Guided Tours can create a personalized, convenient touring experience for prospects, with minimal staff involvement. You can offer more tours with fewer office hours.

Yes. SmartRent's Self-Guided Tours can be customized to match a community’s branding and messaging via custom logos, brand colors, pre- and post-tour messaging, surveys and more.

Leasing teams can create custom end-of-tour surveys to gather data and insights into the self-guided tour experience for prospects.

Resource Library

Case Studies

Learn how our most successful customers solved their communities’ challenges using SmartRent solutions.

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White Papers

In-depth research and analyses of the most current and innovative tech in the rental space.

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Read up on the latest trends and best practices in property operations in the multifamily industry.

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