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Your Data is Important to Us. It's Also Safe.

We understand that protecting data is more important than ever. That’s why SmartRent believes in keeping data safe and secure. We take every precaution in protecting your data through encryption and the installed devices we use in units are also held to those same standards.

We respect your privacy and aim to make sure that you always feel comfortable in your own home. We use a variety of security technologies and procedures to help protect your personal data from unauthorized use.

  • Your Data is Private

    Keeping your information private is our top priority. SmartRent is committed to protecting the security of your personal information. Rest assured we do not sell your data. To anyone. No matter how nicely they ask.

  • Your Data is Secure

    We work hard to earn your trust with your personal information. We encrypt our connection using ciphers compliant with industry standards to keep your data secure. We also keep up to date on any security incidents so we can update our software in order to combat any threats.

  • Your Home is Safe

    We acknowledge that keyless entry can seem unsafe, but we assure you we do not provide your personal access credentials to property management or anyone else. Our support team is trained to ask qualifying questions to make sure it is really you asking for assistance with your devices or the app. Additionally, your property manager does not have visibility into any occupied unit’s device states. In other words, they do not know when you used your lock or turned on your air.

  • Smart Homes Should Be Smart

    There’s no need to run the air conditioning or have lights on when no one is home. Letting smart home technology learn your habits and schedule shouldn’t be scary, it should save you money! Our aim is to help multifamily communities attain a level of technological advances that allow residents a higher quality of life and help property managers become more efficient.

SmartRent Privacy Policy

Learn more about how we protect your data with our privacy policy.

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FAQ

Get answers to some of our most frequently asked questions about SmartRent software.

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