Subscribe to our newsletter
Multifamily teams are navigating more complexity than ever—rising costs, staffing challenges, evolving renter expectations and increasing pressure to deliver results at scale.
Technology has moved from a nice-to-have to a must-have, offering real solutions for today’s operational hurdles.
SmartRent’s integrated platform offers an all-in-one solution that streamlines operations, improves the resident experience and positions multifamily properties for long-term success.
Here’s how our platform helps modern property managers work smarter—not harder.
Technology as a strategic advantage
Property managers are turning to technology to solve their biggest challenges: maintaining occupancy, managing rising costs and addressing fraud risk.
SmartRent’s solutions—from smart access control to automated workflows—offer practical, scalable ways to improve operational performance while reducing overhead.
Smart home integrations like self-guided tours and keyless entry increase leasing velocity by giving prospects more flexibility—renters can view units on their own time, extending leasing hours without increasing staff workload.
Meanwhile, automated workflows reduce the manual burden on staff, freeing them to focus on more high-impact tasks. Maintenance scheduling and digital access management all run in the background, keeping operations productive even with leaner teams.
These technologies accelerate unit turnover, reduce missed appointments and improve team productivity.
Raise the resident experience
Renters today expect a smooth, digital-first experience from move-in to renewal. From submitting maintenance requests to unlocking their front door, convenience and connectivity are no longer optional—they’re expected.
SmartRent’s resident app simplifies communication, amenity access and smart home control, all from a single mobile interface.
Residents can submit work orders, receive real-time updates and manage smart devices with ease. The result: higher satisfaction, stronger reviews and improved retention.
Modern features like mobile access and package delivery add a sense of pride and personalization to the rental experience, helping communities stand out in competitive markets.
In a world where reviews and referrals drive leasing decisions, delivering a tech-enabled, frictionless experience is a clear differentiator.
And happy residents are more likely to renew leases and become long-term advocates.
Balancing technology with the human touch
While automation and AI are powerful tools, they’re most effective when paired with human insight.
Property managers remain the heart of any community, and technology should enhance their role—not replace it.
SmartRent’s platform supports on-site teams by eliminating repetitive tasks and providing visibility into daily operations.
With fewer manual processes, staff have more time to focus on building relationships and delivering memorable service. It’s about giving teams more time to be human—with technology handling the rest.
We also offer comprehensive onboarding and training resources to ensure a smooth rollout. SmartRent support helps property teams get the most from their tools, even as their tech stack evolves.
We meet property teams where they are, offering tools that scale, not overwhelm.
The rise of AI and automation
Artificial intelligence is gaining traction in multifamily, from leasing bots to fraud detection.
At SmartRent, we’re exploring responsible AI adoption to enhance offerings like predictive maintenance, HVAC monitoring, real-time operational insights and more. Still, we believe in a “tech-plus-human” model. AI works best when property teams are empowered to interpret results and act on insights. That’s why we focus on tools that deliver better data.
Predictive maintenance powered by AI can identify issues before they become costly repairs. Fraud detection tools can flag unusual patterns and alert teams to take action—saving time, money and stress. And when AI supports—not replaces—on-site staff, everyone wins.
Uninterrupted integration matters
Fragmented systems can disrupt workflows, frustrate teams and introduce unnecessary inefficiencies.
SmartRent’s unified platform brings together smart home automation, self-guided tours, smart apartments, work order management and resident engagement in one cohesive system.
Built with integration at its core, our platform eliminates the need for multiple programs and disconnected tools. A centralized dashboard gives teams complete visibility and control, making it easier to manage at scale and deliver consistent experiences across communities.
With unified data and reporting, property teams can track performance, respond faster and make more informed decisions—all from one place.
That means fewer headaches—and more time spent creating great resident experiences.
Powering the future of property management
Technology isn’t a replacement for people—it’s a partner. When implemented thoughtfully, it helps property teams work smarter, exceed resident expectations and stay competitive.
At SmartRent, we’re proud to support the industry with scalable, intuitive and future-ready tools. Whether you're aiming to cut unit turnover time, boost lease renewals or integrate fragmented systems, we're here to help.
Let us show you how technology can solve your toughest challenges while elevating your resident experience. Ready to see what’s possible with SmartRent? Schedule a demo today.